Noorha TransportNoorha Transport

Privacy Policy

Your privacy matters to us. This policy explains what data we collect, why we collect it, and how we handle it in compliance with Saudi Arabian law.

Effective Date: 11 August 2025

Last Updated: 11 August 2025

Noorha Transport (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, visit our website, or interact with us in any way.

1. Information We Collect

  • Personal Information: full name, contact details (phone, email, postal address), National ID or Iqama number (if required), payment details, company name and CR number (for B2B clients).
  • Non-Personal Information: browser type, device type, IP address, location data, pages visited, time spent on site.
  • Information from Third Parties: business partners, public records, and social media platforms.

2. How We Use Your Information

  • Providing transportation services (B2C & B2B)
  • Processing bookings, payments, and contracts
  • Managing customer relationships and communication
  • Sending service updates, promotions, and offers (with your consent)
  • Improving our website and customer experience
  • Complying with Saudi legal and regulatory requirements

3. Legal Basis for Processing

We process personal data based on: consent, contractual necessity, legal obligations, and legitimate interests such as improving our services and preventing fraud.

4. Data Sharing & Disclosure

We do not sell your data. We may share it with:

  • Employees and authorized service providers
  • Payment processors and banks
  • Government authorities when required by law
  • Technology providers for booking, CRM, and communications

5. Data Storage & Retention

Data is stored securely in Saudi Arabia and/or on trusted cloud providers. We keep it only as long as necessary for the purposes collected or as required by law.

6. Your Rights

Under Saudi Arabia’s Personal Data Protection Law (PDPL), you have the right to:

  • Access and obtain a copy of your personal data
  • Request corrections
  • Request deletion (where applicable)
  • Withdraw consent for processing (where applicable)

7. Cookies & Tracking

We use cookies for site functionality, analytics, and personalization. You can disable them in your browser, but some features may not work properly.

8. Security Measures

We implement encryption, access controls, and regular audits to safeguard your data. No system is 100% secure, so we cannot guarantee absolute protection.

9. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

11. Contact Us

If you have questions or wish to exercise your rights, contact us: